Frequently Asked Questions

Everything you need to know about using LinkGrab safely and effectively.

1Is LinkGrab free to use?

Yes, LinkGrab is 100% free to use. We do not charge users for our basic downloading services. Our platform is supported by unobtrusive advertisements, which allows us to provide a high-quality tool without any subscription fees or hidden costs.

2Is it legal to download videos from social media?

LinkGrab is a technical tool designed for personal, non-commercial use. While downloading publicly available content for personal viewing is generally considered 'Fair Use' in many jurisdictions, you should always respect the original creator's copyright. We strongly advise against downloading copyrighted material without permission from the owner.

3Does LinkGrab store the videos I download?

No. We have a strict 'No-Storage' policy. Our servers simply facilitate the download process by acting as a bridge between the source platform and your device. Once your download is complete, no copy of the file remains on our systems.

4Is LinkGrab safe for my device?

Absolutely. LinkGrab does not require you to install any software, browser extensions, or plugins. The entire process happens in your web browser. We use SSL encryption to secure your connection, and we do not serve malicious ads or pop-ups.

5Why do some videos fail to download?

There are several reasons why a download might fail: the URL might be incorrect, the video might be set to 'Private' by the owner, the video could be age-restricted, or the platform might have updated its security protocols. If a link fails, try refreshing the page and ensuring the URL is correct.

6Do I need to create an account or provide an email?

No registration is required. We believe in providing a frictionless experience. You can download videos immediately without ever giving us your personal information.

7Can I download videos in 4K resolution?

Yes, LinkGrab supports high-resolution downloads, including 1080p and 4K, provided the original video was uploaded in that quality. Our tool will always try to fetch the highest quality stream available for you.

8Is there a limit on the number of downloads?

Currently, there is no set limit on the number of videos you can download. However, to ensure fair usage and server stability for all users, we may implement temporary rate limits if our system detects automated or abusive behavior.

9Does LinkGrab remove watermarks from TikTok videos?

Yes, our specialized TikTok downloader is designed to provide high-quality video files without the platform's native watermark, making them cleaner for personal offline viewing.

10Can I convert YouTube videos to MP3?

Yes! LinkGrab includes a specialized audio extraction feature that allows you to save the audio track of your favorite videos in high-quality MP3 format.

11Which platforms are supported?

We currently support YouTube, Instagram (Reels, Stories, Posts), TikTok, Facebook, Twitter (X), and Pinterest. We are constantly working to add support for more platforms.

12Does the downloader work on mobile devices?

Yes, LinkGrab is fully responsive and works perfectly on iOS (iPhone/iPad) and Android browsers. No app installation is needed.

13Why is the download speed slow sometimes?

Download speeds depend on several factors: your local internet connection, the current load on our servers, and the response time of the source platform's CDN. We optimize our infrastructure globally to ensure the fastest speeds possible.

14How can I contact support if I have an issue?

If you encounter any problems or have suggestions, please visit our 'Contact Us' page. We try to respond to all inquiries as quickly as possible.

15Is LinkGrab affiliated with YouTube or Meta?

No, LinkGrab is an independent service. We are not affiliated with, endorsed by, or partnered with any of the social media platforms we support. We are an independent software project dedicated to media accessibility.

Pro Tips for Best Quality

  • • Always copy the full URL from the browser address bar.
  • • Wait a few seconds for the analyzer to find all formats.
  • • Use high-speed Wi-Fi for 4K video downloads.
  • • For MP3s, select the highest constant bitrate (CBR).

Important Reminder

"Users are encouraged to use LinkGrab responsibly. Respect the creative efforts of others by obtaining necessary permissions."

Read our full legal disclaimer for more details.

Can't find what you're looking for? Feel free to contact us through our dedicated support channels.